Qunomedical and our service
What should I expect to happen after I book my treatment?
You just made a reservation—congrats and great question! At Qunomedical, we want to make your treatment experience the best it can possibly be. That's our number one goal and what we specialize in! You always have your Patient Manager by your side to ...
What is the role of a patient manager?
After you make a treatment inquiry, you are assigned an individual Patient Manager, who takes care to listen to and understand your personal needs, priorities, and concerns. They provide you with all the necessary information, assist you along the ...
What does Qunomedical do?
Qunomedical is a patient first digital healthcare service. Founded by doctors in 2015, our company was built on the passionate belief that healthcare should be easily and readily accessible to all, regardless of background or financial position. Now ...
Why should I book through Qunomedical?
The simple answer: there's no reason not to! We understand that deciding to get a medical treatment is a journey. With us you get a dedicated experts that speaks your language to support you along the way - before, during and after your treatment. ...
Is it possible to reschedule my appointment date? Would I lose the 250 EUR (QSF) if I reschedule?
Yes, it is possible to reschedule your treatment within 12 months after paying the Qunomedical Reservation Fee. When rescheduling, you don't lose the 250 EUR (QSF) that you already paid, this can be transferred to your new appointment.
Will I ever need to get in touch with anyone outside Qunomedical during the booking process?
No, you will be dealing only with your personal patient manager from Qunomedical, who organizes everything for your journey, including treatment, accommodation and ground transportation. You only need to book your flights, everything else is taken ...
Are you going to be supporting me along the whole journey or only up to the booking?
We are there for you along your whole journey, answering all your questions and making your experience as smooth as possible from booking to post-treatment.
What does the Qunomedical Satisfaction Guarantee cover?
The Quno Promise Your safety and happiness is our top priority. Every treatment comes with medical risk but we fully believe in the quality of our network. We do everything we can to help you make a safe choice. This is why, when you book through ...
Is booking through Qunomedical more expensive?
No! You will always find the lowest prices with us, as we are paid by the clinics and hospitals in our network instead of our patients. In case you ever find a lower price for the same package somewhere else, we will match it.
What services does Qunomedical offer for patients?
Preparing treatment packages, including accommodation, ground transportation, and all necessary treatment-related products and services to make your experience as easy and smooth as possible Running regular promotions and monthly deals with our ...
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Resetting your password
Updating your email address on your account is super easy! If you are logged in to your account, you can change your password in your profile - Head to the Profile - Tap the password field - Enter a new password - Select Save Once you've done this, ...
How does the booking process work?
1. First call with a patient manager After you submitted an inquiry for a treatment with us, a patient manager will reach out to you to discuss the details of your case and your expectations for the treatment. During this call, your patient manager ...
What if I can't travel due to COVID-related travel restrictions?
We have a flexible date policy, which means you can still change your treatment date up to 14 days prior to your scheduled appointment. We recommend keeping an eye on travel restrictions. As a guidance, you can use this site to check travel ...
Why should I book through Qunomedical?
The simple answer: there's no reason not to! We understand that deciding to get a medical treatment is a journey. With us you get a dedicated experts that speaks your language to support you along the way - before, during and after your treatment. ...
Do I need a visa for my trip?
Visa requirements depend on your nationality/citizenship and the destination country for your treatment. Feel free to reach out to us and our Patient Managers will assist you in dealing with the visa requirements for your booking. When applying for a ...