What happens if I am on the ground in a foreign country and medical circumstances occur that result in me being untreatable?
In such cases, the treatment will be discontinued, and we will refund the QSF payment (€250) to you.
What happens if I get sick and can’t travel?
If you get sick, we require a certificate of a doctor confirming that you are unable to travel or get the treatment in order to refund the €250 reservation fee.
Is transportation included in the packages?
Ground transportation between airport, hotel and clinic is included in our packages, therefore you won't need to call a taxi or use public transport when you are in the destination country for your treatment. Flights, however, are not included in our ...
What are the conditions for traveling during COVID?
The conditions for traveling depend on where you are flying from and the destination country for your treatment. Below, you can find the travel guidelines for our most popular destination countries: Turkey Croatia Poland Czech Republic Lithuania ...
Is it possible to take a companion with me for my trip?
Yes, it is absolutely possible to take a companion with you for your medical trip abroad. There is usually a small surcharge for upgrading from single to double room in the hotel, but other then that there are no other considerations.
Do I need a visa for my trip?
Visa requirements depend on your nationality/citizenship and the destination country for your treatment. Feel free to reach out to us and our Patient Managers will assist you in dealing with the visa requirements for your booking. When applying for a ...