In case of a refund, how do I get by money back?

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• Do I get a discount if I refer someone for another treatment?

  Yes, you will get €100 each, not to be combined with clinic specific group discount. You can find more details about the Qunomedical Loyalty Reward Program here.

• How can I issue a refund a request for my paid Qunomedical Reservation Fee?

  In order to exercise your right of withdrawal, you must notify us (Qunomedical GmbH; Chausseestraße 8, 10709 Berlin; Tel.: 030200042054; E-Mail: contact@qunomedical.com) by means of a clear statement (e.g. a letter, fax or e-mail sent by post) about ...

• Can I cancel my treatment?

  Yes, you can cancel without reason within 14 days of paying the service fee and you will be refunded through the method you paid. After 14 days, you can still change your treatment date up to 14 days prior to your scheduled appointment or cancel ...

• What is included in your treatment packages?

  By default, our treatment packages include all necessary treatment-related items (e.g. anesthesia, medication, consultations, garments, etc.), accommodation and ground transportation. Therefore, the only thing that you need to take care of is booking ...

• How does the booking process work?

  1. First call with a patient manager After you submitted an inquiry for a treatment with us, a patient manager will reach out to you to discuss the details of your case and your expectations for the treatment. During this call, your patient manager ...