Can I change my treatment date after booking?
Yes, you can change your treatment date twice, if you let us know at the latest 14 days before your treatment date.
Can I change my surgeon after booking an appointment?
We want to make sure that you will feel comfortable with your surgeon during your treatment. Therefore, we give you the flexibility to change your surgeon up to 14 days before your booked treatment date. You view other experienced and talented ...
How does the booking process work?
1. First call with a patient manager After you submitted an inquiry for a treatment with us, a patient manager will reach out to you to discuss the details of your case and your expectations for the treatment. During this call, your patient manager ...
Can I cancel my treatment?
Yes, you can cancel without reason within 14 days of paying the service fee and you will be refunded through the method you paid. After 14 days, you can still change your treatment date up to 14 days prior to your scheduled appointment or cancel ...
What is included in your treatment packages?
By default, our treatment packages include all necessary treatment-related items (e.g. anesthesia, medication, consultations, garments, etc.), accommodation and ground transportation. Therefore, the only thing that you need to take care of is booking ...
How do I pay for my treatment?
Payment for your treatment is paid at the clinic during your visit. Some clinics may offer to finance the payment but it is generally paid in full at the time of treatment. You can book your treatment up to 12 months in advance which gives many ...